Impersonation in C# App for D365

We can impersonate a user in console app or any 3rd party code my passing the Guid of impersonated user in the CallerId field of CrmServiceClient object. Below is sample code:

If we are retrieving a FLS field then the impersonating user and impersonated user both should have access to the field. If either doesn’t have access then no value is returned.

static void Main(string[] args)
    string ConnectionStringOAuth = @"AuthType = OAuth;
                                     Username =;
                                     Password = xxxxxx;
                                     Integrated Security=true;
                                     Url =;
                                     AppId = xxxxxx;
                                     RedirectUri = https://xxxxxxxx;
    CrmServiceClient svc = new CrmServiceClient(ConnectionStringOAuth);
    svc.CallerId = Guid.Parse("{60FBEAFB-7724-EB11-A813-000D3A569CF5}");

    var cs = svc.RetrieveMultiple(new QueryExpression("ps_configurationsetting")
          ColumnSet = new ColumnSet(true),
          Criteria =   {
                          Filters =
                                new FilterExpression
                                   FilterOperator = LogicalOperator.And,
                                   Conditions = {
                                         new ConditionExpression("ps_key", ConditionOperator.Equal, "azurekey")
     string value = cs.Entities.Count != 0 ?
     (cs.Entities[0].Attributes.Contains("ps_value") ?
     cs.Entities[0].Attributes["ps_value"].ToString() : string.Empty) :

     Entity task = new Entity("task")
          Attributes = new AttributeCollection()
               new KeyValuePair<string, object>("regardingobjectid",
               new EntityReference("contact", Guid.Parse("{87D4EF7F-DE38-EB11-A813-0022481BFEB4}"))),
               new KeyValuePair<string, object>("subject", value)
     var newRecord = svc.Create(task);

Possible Error :

contextUserId=<impersonating userid> is missing privilege <Privilege GUID>. Parameter’user’=<impersonated userid>, callerId=<impersonated userid>.

This error will occur if privilege prvActOnBehalfOfAnotherUser is missing on impersonating user.


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